Data Quality Coordinator - PEQA

Title:                     Data Quality Coordinator

Program:             Program Evaluation and Quality Assurance (PEQA)

Program Description:

The Program Evaluation and Quality Assurance (PEQA) Department designs, implements, and manages Project Renewal’s systems of performance measurement and management, quality assurance, and quality improvement.  PEQA’s objective is to enhance the agency’s ability to achieve its mission by developing and facilitating processes that measurably improve the quality and effectiveness of our services and operations, and to support agency leadership in managing towards high performance.

Essential Duties and Responsibilities:

The Data Quality Coordinator position reports to the Director of Program Evaluation and Quality Assurance and collaborates closely with the agency’s programs to provide oversight and support that ensures the highest quality of data capture. Specific responsibilities include, but are not limited to:

·         Develop, lead, and manage a caseload of data quality initiatives projects related to internal program and outside funder requirements;

·         Lead the monitoring of data quality within the Homeless Management Information System (HMIS) for Project Renewal’s six HUD-funded projects and work with program supervisors and staff to improve data quality and identify areas for program improvement;

·         Maintain solid understanding of HMIS data standards and act as subject matter expert on all things HMIS, including supporting Annual Performance Report (APRs) preparation and corrections, HICPIT survey reporting, and NYC CoC Annual Evaluations;

·         Conduct annual trainings for relevant staff on HMIS data quality standards and documentation requirements;

·         Collaborate with program leadership and IT on design and development of new reports, dashboards, and database infrastructure to ensure that program staff have the information they need to make decisions;

·         Conduct in-depth analyses to support agency initiatives, program planning, and respond to ad-hoc funder requests that require thoughtful evaluation of data and the ability to deliver easily digestible results for a broad audience;

·         Aggregate, analyze, and provide feedback on data from a variety of data collection and evaluation activities;

·         Support departmental trainings for program staff/supervisors in implementing performance measurement/ management systems and conducting internal quality assurance processes, which ensure high quality data capture within those systems;

·         Perform a variety of data management and analysis projects to support the department’s mission;

·         Other duties and responsibilities as assigned.

Education/Experience Requirements:

·         Master’s degree in a related field, or Bachelor’s degree with a minimum of three years’ experience in human services, program evaluation, quality assurance, or related field;

·         Strong quantitative and analytical skills, experience with data management, knowledge of relational databases;

·         Experience working with web-based case management documentation software (such as Foothold/AWARDS) and electronic health record systems;

·         Demonstrated proficiency with Microsoft Office (Excel, Word), utilizing virtual platforms for meetings and trainings (Microsoft Teams, RingCentral, Zoom, etc.);

·         Experience with data visualization, information design, database development, and workflow design;

·         Strong communication and problem-solving skills, and ability to work effectively with multiple stakeholders;

·         Exceptional attention to detail, highly organized, with excellent project management and organizational skills.

All newly hired Project Renewal staff must provide verification of being fully vaccinated against Covid-19.

To Apply: E-mail resume and cover letter indicating position and salary requirements to careers@projectrenewal.org